In a strategic move to bolster investor confidence, the Securities and Exchange Board of India (Sebi) has proposed a significant restructuring of its online dispute resolution mechanism. The initiative aims to slash the time taken to settle complaints by introducing more rigorous operational deadlines.
The regulatory framework shifts additional responsibility onto stock exchanges and depositories. These institutions will now act as primary mediators, tasked with enforcing stricter compliance and facilitating swifter resolutions to prevent investor grievances from lingering.
Key changes include a revamped arbitration process designed to minimize procedural delays. By digitizing and accelerating the flow of case management, the regulator hopes to ensure that market participants receive timely justice without navigating cumbersome bureaucratic hurdles.
Industry experts view this policy shift as a proactive measure to enhance market integrity. As trading volumes increase, these streamlined protocols are expected to foster a more transparent and responsive ecosystem for retail investors nationwide.
